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The Bandung Neurosurgery Patient Outcomes Project, Indonesia (Part Ii): Patient Pathways And Feasibility And Acceptability Of Telephone Follow-up

The Bandung Neurosurgery Patient Outcomes Project, Indonesia (Part Ii): Patient Pathways And Feasibility And Acceptability Of Telephone Follow-up
Agung Budi Sutiono, Ahmad Faried, Susan McAllister, Amelia Ganefianty, Kalih Sarjono, Muhammad Zafrullah Arifin, Sarah Derrett
Universitas Padjadjaran, Int J Health Plann Mgmt. 2017;1–8., John Wiley & Sons, Ltd., DOI 10.1002/hpm.2406
Bahasa Inggris
Universitas Padjadjaran, Int J Health Plann Mgmt. 2017;1–8., John Wiley & Sons, Ltd., DOI 10.1002/hpm.2406
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Introduction Support of neurosurgery patients following discharge from hospital is important. Currently, little is known about patients’ in low- and middle-income countries before and after their hospital treatment. This companion paper reports patients’ pathways before and after hospital admission and the feasibility of following up this ill-patient population by telephone. Methods Eligible patients were aged =18 years admitted to the Neurosurgery Department in Dr. Hasan Sadikin Hospital—a regional referral hospital in Bandung City, Indonesia. Clinical data were collected on admission by clinicians. In-person interviews were undertaken with a clinical research nurse 1 to 2 days pre-discharge, and telephone follow-up interviews at 1, 2, and 3 months post-discharge. Information was also collected on pathways prior to admission and following discharge. The number of contact attempts for each patient interview was documented, as was the overall acceptability of undertaking a telephone interview. Results Of 178 patients discharged from hospital, 12 later died. Of the remaining 166 patients, 95% were able to be followed up to 3 months. Two-thirds of patients had been referred from another hospital. Patients came from, and were discharged to, locations throughout the West Java region. At the 1-month interview, 84% participants reported that they had had a follow-up consultation with a health professional—mostly with a neurosurgeon. Conclusion This study has shown that, with a neurosurgery nurse delegated to the role, it is feasible to conduct follow-up telephone interviews with patients after discharge from a neurosurgery ward and that in fact such follow-up was appreciated by patients.

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