Pustaka Ilmiah Universitas Padjadjaran

Abstrak

Peran Informarsi Usefulness Of Innovation Dan Kinerja Badan Usaha Milik Daerah

This research aims to analysing the influance of The 4Ps of innovation space on public service performance and finance performance of Bandung Distric Enterprise. As of unit analysist in this research are operation manager, corporate secretary, enggineering manager, accounting manager, and finance manager. That’s also attempts to measure the roles of Bandung’s government in providing public services through positive contributions on the increase of public service satisfaction index (indeks kepuasan masyarakat or IKM). The method used for the purposes of this research is time order decision by Johnson and Onwugbuzie’s (2004). This approach throughtout considering that during the data were collected being by interviewing related respondents to reconfirm the data from questionnaires. The results show that; (1) the performance of public services and firm performance would be evaluated higher by internal sides than by the public, and (2) the regression analysis finds that variables of organizational culture have positive and significant impact on public service performance and firm performance were direct and indirect effect. And (3) organizational culture and usefulness of innovation have positive and significant impact on the public services performance and firm performance. Generally, indicated that as well as relevant.