Abstrak 
Hosital Service Innovation Model: Testing With Confirmatory Factor Analysis
Dilli Marayuzan Akbar Pratama, Popy Rufaidah, Laelasari, Sri Hudaya Widihastha
Universitas Padjadjaran, Artikel Prosiding International Referred Proceedings of the 13th Annual World Congress of the Academy for Global Business Advancement (AGBA) and 2016 AGBA - Indonesia Chapter's Inagural Conference, www.agba.us, Advances in Global Business Research, Vol. 13, No. 1, pp.786-798, ISSN: 1549-9332, Fakultas Ekonomi & Bisnis - Universitas Padjadjaran 2016
Bahasa Inggris
Universitas Padjadjaran, Artikel Prosiding International Referred Proceedings of the 13th Annual World Congress of the Academy for Global Business Advancement (AGBA) and 2016 AGBA - Indonesia Chapter's Inagural Conference, www.agba.us, Advances in Global Business Research, Vol. 13, No. 1, pp.786-798, ISSN: 1549-9332, Fakultas Ekonomi & Bisnis - Universitas Padjadjaran 2016
confirmatory factor analysis, hospital, service innovation
Hospital as a health care institution, are required to do service innovation in facing the increase number of hospitals in Indonesia that has made inter-hospital competition becomes tougher. This study was a descriptive and explanatory survey that using Confirmatory Factor Analysis (CFA) as method of statistical modeling in evaluating the causal relationship between dimensions of latent variables and shown in a measure of validity and reliability. This research was conducted at the Outpatient Clinic, Gatot Soebroto Indonesia Army Hospital. The result of this study showed that the entire loading factor in all variables were above 0.70. Composite reliability (CR) generated was 0.913, which is greater than the minimum limit CR suggested, 0.70. The value obtained for average variance extracted (AVE) was 0.724, which is greater than recommended minimum value, 0.50. Development of new services was the most influencing factor to hospital innovation services.