Pustaka Ilmiah Universitas Padjadjaran

Abstrak

Managerial Roles In A Dynamic Environment

PT. N is company that become one of many operator in telecommunication industry in Indonesia. PT. N currently face with dramatic change of environment and they were response through board of directors transformation. In this situation, employee resistance will be raised up, sometimes because they feel dissatisfaction. Manager must manage all level of employee resistance through their role in order to achieve company objectives. This research use survey method. Operational variables consist of manager role in interpersonal relationship (X1), informational (X2)and decisional (X3).We use Likert Type as scale of questionaire. We use convenience sampling as a sampling technique. Result from data processing show that managerial role in interpersonal relationship has no significant influence to job satisfaction. Managerial role related to informational has negative significant influence to job satisfaction. Managerial role as decisional has positive significant influence to job satisfaction